Shipping Policy

Free Shipping Worldwide

We offer free standard shipping for orders over $50 to North America, the UK, France, Germany, Australia, etc. Our shipping time frames depend on where you are located and vary depending on the shipping method you select. Please allow up to 2-3 weeks for your order to be fulfilled and shipped. You will receive an email confirmation shortly after placing your order and once your order ships, you will receive an email with tracking information.

Note:

1. Shipping times may be affected during public holidays as manufacturers and couriers will limit their operations during these times. Though this is unfortunately out of our control, we will try our best to improve on this issue.

PROCESSING TIME

1. We are happy to announce that your orders usually can be shipped out within 24 hours. Kindly note a small number of orders may still need between 2-5 business days depending on stock available or public holidays.

Standard shipping

Location

Tax/ VAT

Price

Delivery Time (estimated)

United States/ Canada

No Tax/No VAT

Free

1-2 Weeks

Australia/ New Zealand

No Tax/No VAT

Free

1-2 Weeks

UK/ Ireland

No Tax/No VAT

Free

1-2 Weeks

Germany/ France

No Tax/No VAT

Free

1-2 Weeks

EU Countries

No Tax/No VAT

Free

1-3 Weeks

Middle East

No Tax/No VAT

Free

1-3 Weeks

Others

No Tax/No VAT

Free

2-4 Weeks


Expedited shipping

Location

Tax/VAT

Price

Delivery Time (estimated)

All

Some countries may need to pay.

29.99 USD

1 – 5 Working Days

TRACK YOUR ORDER LOCATION

  • We recommend that you register an account on our website to keep track of your order.

          (It usually delays 1 – 3 days to sync the tracking information before uploading to the internet.)

  • If you do not live in a secure location please be wise about the shipping method you chose as standard mail couriers will not require a signature and packages will be left and any “secure” location deems fit to the mail carrier.

          – We are not responsible for the incorrect address entered by you as the customer.  
          – A restocking fee will be charged if you do not claim your item and it is returned. The charge will be 15% of the total charge per item.

TAX OR DUTY FEE

Kindly note that all packages are shipped from Hopboc Shop. Our items are shipping duty unpaid and therefore import tax may occur depending on your country’s Customs and shipping method. You may check with your local Customs Office for more information.